Hotwire finds hotel rooms, rental cars and vacation packages at deeply discounted rates. The company advertises the ability to connect you with four-star hotels at two-star prices, and it partners with leaders in the travel industry, such as Hilton, Hyatt and most major car rental companies and airlines. You can use Hotwire to search for flights, hotel accommodations, rental cars and vacation experiences.
You will not see the hotel's name until you book your stay — this is what allows Hotwire to offer such deep discounts. Hotwire gives you other information about the hotel, such as the star rating, customer reviews, the city where it's located, an area map and sometimes even a detailed description of the local neighborhood and a list of local landmarks.
Hotwire has an easy-to-use filter option so you can narrow down your search by location and date. You can filter your search by hotel class, price range, amenities, guest rating and the general area.
Once you book, the sale is final and you receive the name of the hotel, the address and other specifics. While Hotwire strives to give you the best vacation experiences at low prices, there are a few other fees to consider before booking. It's also important to remember that some hotels have additional costs, such as parking, resort fees and convention fees.
These charges typically aren't listed as part of the booking process, and travelers pay these extra fees with the hotel company directly. Travelers can save more money with Hotwire by downloading the app and taking advantage of last-minute travel deals. Hotwire is a reputable travel company that is recognized across the globe for providing valid and discounted travel accommodations. It is owned by Expedia Group, another trusted and well-established leader in the travel industry.
A link has directed you to this review. Its location on this page may change next time you visit. Therefore my insurance covers my car rental insurance in USA. When I booked through Hotwire, I declined the insurance.
I paid my Hotwire car rental. I paid the insurance in hopes to get reimbursed and not to have my trip ruined. Literally a Mickey Mouse outfit!!! Needless to say. Get buying tips about Travel Sites delivered to your inbox. Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations. We booked a room through Hotwire that was supposed to sleep 3. They gave us a queen which was fine but then I slept on a soiled pullout sofa where it looked like someone dumped on the mattress, the linens had hairs in them but the worst part is it has springs you feel through the old thin mattress.
Hotels should say if they are counting a 35 dollar old pullout as a true bed. Priceline does not but Hotwire allows them to get away with it. They wanted 72 dollars to upgrade to a room with 2 queens. Don't book here if you have 3 people or more unless you like the feel of a wavy mattress and springs in your back.
Customer service said, "Type of bed is not guaranteed so live with it. Horrible customer service, steals people money off credit cards, no good at all. Tell whole bunch of lies to keep your money.
They have no respect for people money and no compassion whatsoever. Just disappointing. Very irate people at Hotwire. Service makes no sense. I book one night Hotel with them. I decided to Cancel I call spoke with the agent she told me I can cancel and get full refund.
Having a terrible time with Hotwire customer service, getting in touch with a live agent. For the first time, yesterday, the hotel I got did not match the number of reviews shown. Save my name, email, and website in this browser for the next time I comment. This site is for entertainment purposes only. The owner of this site is not an investment advisor, financial planner, nor legal or tax professional and articles here are of an opinion and general nature and should not be relied upon for individual circumstances.
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Join our mailing list for a daily summary of posts! We never sell your info. Those shopping for great quality and a great value often turn to Hotwire for cut-rate prices at fine hotels. I just did it… How about the second blind booking above?
About Author. Matthew Klint. Related Posts. October 24, October 10, January 23, at am. Trey Reply. Matthew Reply. I just used this in Zurich. What city are you trying? I just test tried it with Atlanta. Eddy Reply. Switched browser and it worked! January 23, at pm.
I see the same thing, — Santa Marta Colombia. Mike L Reply. January 22, at pm. Nigel Reply. Zippy Reply. MeanMeosh Reply. Such Customer Service! Don't be fooled by these high rates. Hi, I'm writing this review about Hotwire, a company used to find hotel, auto and travel reservations. I rented a vehicle through them and was not able to pick up the vehicle. I contacted them and asked if I could get a refund for not receiving the vehicle but was denied. I understand they have company policies but did not want to give a partial refund or a rain check style of vehicle reservation.
I do not approve of anyone using this service. Horrible customer service! When I got tot the rental car company, they didn't have the car I had reserved. Still trying to get my money back. Easily the worst booking site and customer service! This is a very dishonest company that never delivers on there promises. I cancelled a reservation on July 21, and was told a refund was being processed. For the next couple of months I was told it was still processing. It's now September 26, and I'm told not to worry it's still coming.
What a scam! Don't ever use Hotwire regardless of the rates. In my case it was only when I convinced a Hotwire customer service representative that I needed to speak to her supervisor that I got any "service. Phone the hotel to confirm your booking at the rate you paid. Make sure you get the name of the person you talk to and maybe have him send you an E Mail confirmation.
The only time Hotwire reveals the hotel name is in their vacation "packages"; that is when you are booking the hotel, the flight and car. If you want to book a specific hotel then try booking through Expedia. If you are not a AAA member, it's probably a good idea to get a membership as it has many amazing benefits. Good luck and have fun in Irvine! They cheat people and convince them they have better hotel prices Beware dealing with them Book 4-star hotels, at 2-star prices, only with Hotwire!
Claim your listing for free to respond to reviews, update your profile and manage your listing. Share on Twitter. Add a note optional - e. Hotwire Is this your business? Write a Review Ask a Question. Ratings On Other Platforms. Corporate Values. Overview Hotwire has a consumer rating of 2. Positive reviews last 12 months : 1. What reviewers want you to know Positive highlights No positive highlights yet.
Critical highlights But their lack of customer service and customer-centered business model has caused us to NEVER be customers again. I am going to file a dispute with credit card and write a bad review every week for a year! Top Positive Review. Top Critical Review. Rating 5 stars Other Verified purchase. Verified site experience. Contains image or video. English only. Reviews that mention popular keywords customer service credit card 40 hotel room 27 car company 10 hotel reservation Rob L.
Comment Thank you Respond as company Share Helpful 1. Desmond M. Verified purchase. Comment Thank you Respond as company Share Helpful 2. Ingrid M. Comment Thank you Respond as company Share Helpful 0.
Christian L. Katherine S. Hotwire knew that my plane would land at PM but they booked me with a company that closed at PM Products used: No rental car available. Comment Thank you Respond as company Share Helpful 3. Jane B. Danielle L. Products used: Car rental. Ada U. Scott L. Products used: Expedia. Warren F. Comment Thank you Respond as company Share Helpful Coron T. Benjamin G. Ronnie H. Wayne S. Griffin M. Tip for consumers: Avoid! Becky B. Comments 2 Thank you Respond as company Share Helpful Angela J.
Comments 1 Thank you Respond as company Share Helpful Jie L. Comment Thank you Respond as company Share Helpful 7. Isaac K.
Craig M. Isabel E. Tim R. By Ted B.
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